Account Management

Key Responsibilities

  • Act as the main point of contact for clients.
  • Translate client goals into clear project briefs.
  • Manage budgets, timelines, and expectations.

Workflows

  • Receive project requests from clients.
  • Create briefs and assign work in the project management tool.
  • Hold regular check-ins with clients and internal teams.

Deliverables

  • Campaign briefs
  • Weekly client status reports
  • End-of-project evaluations

Related articles